Wednesday, June 18, 2008

Queries

Both faculty and students are free to write for any query through my blog.

Front Office - status

STAY OVER: Number of guests staying for the night.
OVER STAY: Guests who were to check out today but intends to extend their departure date.
UNDER STAY: Guests who would like to check out before the expected departure date.
LATE DEPARTURE: Guests who would like to check out after the check out time.
EARLY ARRIVAL: Guests who would like to check in before the check in time.
(for details refer to the book: Hotel Front Office Operations and Management by Rakesh Puri: this book covers the syllabus of first, second and third year of Hotel Management including the French component of National Council)